Technical corner

Everything you need to know around sending in data over the API, setting up calculated metrics etc.

15 articles in this collection
Written by Niklas, Sarah Jones, Diego Checa and 3 others

API

How can I generate a host password for an API request?

How to pass the authorization for API Personal Access Token

Written by Christian Dreyer
Updated over a week ago

Duplicate companies being created over the API

Why companies can be created 2x when created with the API

Written by Christian Dreyer
Updated over a week ago

Are my account metrics being duplicated?

Learn about the chart options from source:metrics

Written by Sarah Jones
Updated over a week ago

Not all end-users (contacts) sent over API get added to Planhat

Why some users are not being added to your Planhat app when sent over API

Written by Christian Dreyer
Updated over a week ago

Calculated metrics

Calculated metrics - Overview & Concept

The thinking behind Planhat's calculated metrics and using them to create custom KPIs.

Written by Niklas
Updated over a week ago

Differentiating between NULL and 0 in Calculated Metrics - The LENGTH operator

Ensure raw value NULLs have no impact on your calculated metrics or health scores

Written by Alberto Lambert
Updated over a week ago

Calculated Metrics - technical introduction

Deep-dive technical introduction, linking calculated metrics to the broader Planhat data structure

Written by Daniel Sternegard
Updated over a week ago

Calculated Metrics - examples

We provide you with examples of custom KPIs you can create with Planhat's calculated metrics.

Written by Niklas
Updated over a week ago

How to calculate number of users per account

How to use "number of users" as a calculated metric in Planhat

Written by Diego Checa
Updated over a week ago

How to calculate the total number of a certain user activity

Use a calculated metric to create segments, personas, and alerts based on certain activities

Written by Christian Dreyer
Updated over a week ago

Calculated Metrics - The IF Function

Using the IF function in calculated metrics

Written by Alberto Lambert
Updated over a week ago

Calculated Metrics Inside Calculated Metrics

How to reference calculated metrics inside calculated metrics, unlocking a bunch of use cases

Written by Daniel Sternegard
Updated over a week ago

Naming Conventions for Calculated Metric Variables

How to use the system metrics, user metrics, activity data, and custom data on company profiles in calculated metrics

Written by Christian Dreyer
Updated over a week ago

Custom metrics: Null vs. Zero Values

An Admin setting for how to treat "zero" values in custom metrics

Written by Daniel Sternegard
Updated over a week ago

Advanced Automations

How do I set up a webhook in Planhat?

What is a webhook and how can it be used in Planhat

Written by Christian Dreyer
Updated over a week ago