Webhooks are awesome! They are used to get two systems to work together, they enable the systems to send information to each other about specific events. Essentially, it is an easy way to get two systems to pass information back and forth between each other.
What can you do with a webhook?
You can ask for information from a system
Choose to push information into a system to change it or update it
Create something, or show something
How can webhooks be used in Planhat?
There are several ways that you can use webhooks to push and receive data to or from Planhat. A couple of examples are our Aircall and Slack integrations. You can also use our Automation templates to notify webhooks when a specific action occurs.
Automations
If you would like to notify a webhook when a specific action occurs then you can use our Automation templates to do that. Currently, we have 20 different webhook Automation templates that you can choose from (see the image below - click to view it enlarged).
📌Important to note: If you require a different solution that involves a webhook in an custom Automation, then please reach out to your CSM.