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If I delete an email in my inbox, will it stay in Planhat?
If I delete an email in my inbox, will it stay in Planhat?

Planhat syncs your customer email communications and allows you to keep a history of them - all in one location

Christian Dreyer avatar
Written by Christian Dreyer
Updated over a week ago

If you have your email synced with Planhat your emails from the inbox or other folders you specified will be automatically brought into the Planhat platform.ย 

You're emails will remain in Planhat even if you've deleted the email from your email host inbox.

๐Ÿš€ Quick tip: If you'd like to delete the email from Planhat, you're able to do so by selecting "Remove" from the edit menu when you open the email thread in Planhat, as per the screenshot below.

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