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How Health is Calculated

How the health score is calculated in Planhat

Christian Dreyer avatar
Written by Christian Dreyer
Updated over a week ago

Health is calculated on a scale of 0-10, with 5 being the starting point, or ‘neutral.’

As you add health score factors to your health profile, those ‘health points’ will either be subtracted or added based on what you have set.

Let’s calculate a simple example if a couple of your health factors are: Average Daily Logins and NPS Score…

You can add as many factors as you would like to get a well-rounded health score. However, we do not recommend an overwhelming amount. Having between 2-8 factors is plenty.

The final health score must be between 0-10, so any health score outside of those numbers will be rounded to a 0 or a 10.

Group Health Scores

The group-level health score is calculated as an average mean of all the companies in the group.

For example, here Falcon Limited (the parent), has a health score of 10, and each of its children has a health score of 5.

(10 + 5 + 5 + 5)/4 = 25/4 = 6.25, which is rounded to a score of 6 for the entire group.

Equally, if Falcon Limited had a health score of 0, it would bring the overall group score down to (5 + 5 + 5)/4 = 3.75, which is rounded up to a score of 4.

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