Planhat makes sure you're getting all of the information you need about a customer within the platform, and that is why Planhat creates a new user if it detects an email with a domain that matches an existing company.

This is great so you can make sure to stay on top of everything, but there are certain emails (for example service emails or marketing campaign emails) that you don't need to be synced and they just end up crowding your view.

Now you can keep your view organized by telling Planhat which users you would like it to EXCLUDE bringing in emails from.

It is super simple to do:

Go to Settings > General > and type in the email addresses you would like to exclude.

Separate each with just a space between them.

For example, just type in:
noreply@companyname.com 

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