When you're creating email templates in Planhat you can use merge tags to help customize that email and save you time.
This is especially useful if you have plays in playbooks that you use email templates for. For example, each time you send a welcome email to a new user, or you're doing your quarterly check-in.
It is also useful if you're sending messages to the entire list of a persona. This way you can simply select all of the users in that list and then send it out knowing that the message appears with that users' personal information.
What Planhat's Merge Tags are
[[P_COMPANY]]: 'Company AB'
[[P_XXX]]: (where XX are first 8 letter of the custom field, uppercase, spaces removed)
[[T_YYY]]: (where YYY ar first 8 letter of the tag, uppercase, spaces removed)
Below are examples of where and how you can use them!