Tagging your tickets in Planhat is a great way to quickly get insights on how many tickets you have that still need to be resolved, are still open, and you can even get insights into how long the ticket has been open since the create date!
Take a look below to see where to access these tags, and how they will display on the ticketing section. Also, how to add it as a health score factor!
Where to find it:
How to add it as a health score factor:
After you have added an auto-tag to your tickets, you can have this affect your health score!