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Get Notified About Automation Failures
Get Notified About Automation Failures
Christian Dreyer avatar
Written by Christian Dreyer
Updated over a week ago

Summary

  • Default & Custom Automation Notification Settings:

    • Default Settings: by default, Planhat will show failed automation executions in the logs for the specific automation and disable an automation after 10 failed executions in any 24-hour period.
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    • Custom Settings: by going into the "Notification Settings" on a given Automation you can choose to be notified when an automation fails and when an automation is disabled.
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    • Both custom and templated automations provide you with the option to be notified about automation failures.

Who is this article for?

  • All Planhat users.

  • It's particularly relevant for users that are in the process of building automations.

Series

Article contents

Introduction

Automations rarely fail. When they do, it's usually because they tried to fire on an invalid input, or the automation itself was misspecified. If your automations do fail, it's important that you're notified as soon as possible. 🕥

Default Settings

By default, Planhat will:

  • Show failed automation executions in the logs for the specific automation.

  • Disable an automation after 10 failed executions in any 24-hour period.

Custom Settings

To update the automation notification settings you will need to do the following:

  1. Click on the templated or custom automation where you want to update the notification settings.
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  2. Click on the ellipsis icon in the top right-hand corner and select "Notification Settings".
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  3. You will then see two options:
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    1. "Automation Failed": be notified whenever the specific automation fails. You'll be notified a maximum of 10 times in any 24-hour period, at which point the automation will be disabled automatically and require reactivation.
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    2. "Automation Disabled": be notified whenever the specific automation is automatically disabled after 10 fails in any 24-hour period.

These toggles behave just like the "Follow" button on a Company: anyone with access to the automation can toggle them on, and everyone will be notified simultaneously.

🚀 Tip

To receive notifications both when an automation fails and is disabled, enable both notification toggles. This is recommended so you stay on top of your most important automations.

📌 Important to note

Both custom and templated automations give you the option to be notified about automation failures.

Further Reading

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